Narayan Devanathan appointed Chief Client Officer at dentsu India
As a key part of the dentsu India 2.0 transformation agenda, dentsu international announced the creation of a new market leader role of Chief Client Officer (CCO) and elevated Narayan Devanathan to this role for India. Most recently, Narayan was CEO of dentsu Solutions, President, Strategy and Integration, Dentu India, as well as APAC Head of Strategy and Consulting, Dentu Creative.
While a CEO for dentsu India is in the process of being recruited, Narayan will report to Peter Huijboom, Global CEO for Media and Global Customers and Acting Co-CEO for India.
Narayan will be responsible for focusing on customer centric solutions and will partner with Amit Wadhwa (CEO – Creative Service Line), Divya Karani (CEO – Media Service Line) and Anubhav Sonthalia (CEO – CXM Service Line) to delivering the best of dentsu solutions across the range of business challenges customers face in an ever-changing world, while making our business easier to navigate for our customers.
As a reminder, dentsu India 2.0 is part of dentu international’s global journey to become the most integrated group in the world by 2024. A key step in this journey is to reorganize the 160 brands in the network into six strong global brands (seven for India) – all dedicated to providing clients with easier and easier access to top cross-disciplinary talent to drive brand and business results.
Speaking about the appointment, Peter Hujiboom said, “India is a key part of Dentsu’s global history, and Narayan, in turn, is a key member of the leadership team at Dentsu. India. As we embark on the next leg of dentu India 2.0’s journey, he will focus his energy, expertise and experience to help bring together the capabilities of dentu’s over 3,200 talents seamlessly to make dentu the partner of choice for our clients. . With this appointment as Chief Client Officer for India, Narayan will step down from his other roles in India and APAC with immediate effect. ”
Narayan Devanathan added, “Transformation is easier said than done, but like integration, it’s a process. What matters most are the results. Through relentless customer focus, results driven solutions and guidance on next best practices, our goal for dentsu India 2.0 is not just to transform ourselves, but to transform our clients’ businesses – in a sustainable way. , for real. To that end, we’ll harness the power of creativity, a deep understanding of people and data, and keep an eye on the one price that matters: meaningful progress for our customers, their customers, and society. For me, that’s what my new role as Chief Client Officer means. And that will be my only goal.
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